603 Steels Creek Road, Yarra Glen
TERMS AND CONDITIONS
The Yarra Valley’s Premier Boutique Accommodation Araluen Lodge & Villas
CANCELLATIONS & TRANSFER
All bookings are secured with a 50% deposit at time of booking with the
balance of the pre booked accommodation package payable at check in.
We accept Visa, MasterCard, American Expres (surcharge) and Cash.
Araluen Lodge & Villas
- More than 21 days notice of scheduled arrival time: Booking deposit is
refundable or transferable, less an admin fee ($50 + commissions and costs)
- 7 to 21 days notice of scheduled arrival time: We will refund you're
holding deposit minus the admin fee if we are able to fully rebook your
- Less than 7 days notice of scheduled arrival time: the full amount is
payable and the balance will be charged to your credit card. If we are able
to fully rebook your cancelled dates at the same total gross booking amount
including additional services, we will refund your payment minus the admin
fee & costs.
- Failure to arrive or cancellation after arrival: Full tariff is payable and
the balance will be charged to your credit card.
- Communications with respect to cancellation or transfers must be confirmed
in writing (email or letter) and must be acknowledged by us in writing.
- The maximum occupancy in any cottage /villa is 2 adults.
- This accommodation is not suitable for children and restrictions apply.
Please contact us before making a booking.
- Pets are not accommodated.